TKT-1019 Closed low priority
Request to merge two accounts
Account Settings· Opened Apr 10, 2026·Updated Apr 14, 2026
Y
YouI have two accounts — one under luca@example.com and another under luca.work@example.com — and I'd like to merge them into a single account if possible.
PS
Priya S. Support Hi! Unfortunately we're unable to fully merge accounts at this time due to data integrity constraints. What I can do is transfer the data and subscription from one account to the other. Which account would you like to keep as the primary?
Y
YouPlease keep luca@example.com as the primary.
PS
Priya S. Support Done! I've transferred all data and your subscription to luca@example.com. The secondary account has been deactivated. Let us know if you notice anything missing.
This ticket is closed
Need more help? Open a new ticket and reference TKT-1019.
